Last Updated: 01 January 2026

This Privacy Policy describes how Lubit (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information when schools, colleges, staff, students, parents, and other users (“you” or “users”) access or use our school management software platform (“Service”), including https://lubit.pt/ and any associated tools, applications, or services.

By using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and technical information necessary to provide and improve our Service. Depending on your interaction with the Service, we may collect the following categories:

a. Account & Identity Information

• Full name

• Organization/school/college name

• Job title/role

• Email address

• Username and password

b. Contact & Communication Data

• Email correspondence

• Support requests

• Notifications preferences

c. Usage & Technical Data

• IP address

• Device type and browser

• Interaction logs

• Analytics data to improve performance

d. Payment & Billing Details

• Billing address

• Payment method (credit card or third-party billing processor info)

• Subscription plan data

e. Educational Data

If you enable features for student/parent/teacher records through our software (e.g., student profiles, grades, attendance), we collect:

• Student name

• Class/grade

• Parents’ contact

• Attendance history

Note: We obtain different categories of personal data directly from you (e.g., during account registration) and indirectly through technology integrations and usage tracking.

2. How We Use Your Information

We use personal information to:

• Provide, maintain, and improve the Service

• Authenticate and manage your account

• Process payments and billing

• Offer customer support

• Send administrative and service messages

• Customize and personalize user experience

• Analyze usage patterns and trends

We will not sell your personal information to third parties.

3. Legal Basis for Processing (where applicable)

Where required by law (e.g., European GDPR), our processing of personal data is based on one or more of the following:

• Performance of a contract (e.g., to provide the Service)

• Legal compliance

• Consent (where law requires)

• Legitimate business interests (e.g., security, fraud prevention)

4. Cookies and Tracking Technologies

We and third-party partners use cookies and similar technologies to collect usage information, improve functionality, and enable analytics. You may manage cookie preferences through your browser or our consent mechanism.

Cookies may include:

• Essential cookies (required to operate the Service)

• Performance/analytics cookies

• Functional cookies

We do not use cookies to collect sensitive personal data without explicit consent.

5. Third-Party Services and Sharing

We may share personal information in the following circumstances:

a. Service Providers

We share data with trusted third-party providers that assist with:

• Cloud hosting

• Payment processing

• Customer support

• Analytics

b. Compliance & Legal Requests

We may disclose information to comply with applicable law, legal process, or enforceable government requests.

c. Business Transfers

If Lubit is acquired or merged, user data may be transferred as part of the transaction.

We require all third parties to protect personal data consistent with this Privacy Policy and applicable laws.

6. Data Security

We implement administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or alteration. These include:

• Encryption in transit

• Secure authentication protocols

• Regular security assessments

However, no system is completely secure; absolute security cannot be guaranteed.

7. Data Retention

We retain personal data as long as necessary to:

• Provide the Service

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements

Users may request deletion of personal data in accordance with applicable laws.

8. User Rights

Depending on your location and applicable regulations (e.g., GDPR, CCPA):

• You may access, correct, update, or delete your personal data.

• You may withdraw consent where processing is based on consent.

• You may object to certain processing activities.

To exercise your rights, contact us at the details below.

9. Children’s Privacy

Our Service is not intended for children under the age of 13 (or equivalent minimum age in your jurisdiction). If we become aware that a child’s personal information has been collected without verifiable consent, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or new features. When we do, we will revise the “Last Updated” date.

11. Contact Information

If you have questions about this Privacy Policy or want to exercise your data rights, contact:

Email: geral@lubit.pt
Address: R. Jorge Castilho 1613 C 2ºandar, Lisbon, Portugal

Important Note

This draft is a general template and should be reviewed by a qualified attorney to ensure regulatory compliance with data privacy laws applicable to your business and customers (e.g., GDPR for EU, CCPA for California, others).